Test Bank For Neeb’s Fundamentals of Mental Health Nursing 4th Edition- Linda M

Test Bank For Neeb’s Fundamentals of Mental Health Nursing 4th Edition- Linda M

Chapter 2: Basics of Communications

Multiple Choice

Identify the choice that best completes the statement or answers the question.

____ 1. Which question by the nurse would gain the most information from a patient experiencing a marital crisis?

A.

“Do you hate your spouse?”

B.

“Do you get along with your in-laws?”

C.

“Do you talk out your problems with your spouse?”

D.

“What is it like at home with your spouse?”

____ 2. Mrs. R., the mother of a young schizophrenic patient, seeks you out and begins to cry. She expresses concern over her daughter’s behavior. Your best response to this woman is:

A.

“What is it that concerns you the most, Mrs. R.?”

B.

“Well, you know, that is part of the illness.”

C.

“Here is a book on schizophrenia. This will help you.”

D.

“Are you afraid your daughter will always be like this?”

____ 3. Linda is pacing the floor and appears extremely anxious. The day shift nurse approaches Linda in an attempt to lessen her anxiety. The most therapeutic statement by the nurse would be:

A.

How about watching a football game?

B.

Tell me how you are feeling today.

C.

What do you have to be upset about now?

D.

Ignore the client.

____ 4. A patient states, “I don’t know what the pills are for or why I am taking them, so I don’t want them.” What therapeutic communication would help this patient?

A.

Ask for what you need

B.

Silence

C.

Using general leads

D.

Giving information

____ 5. To practice effectively in mental health, the nurse should be able to:

A.

Solve his or her own personal problems without assistance from others.

B.

Comfortably point out the patient shortcomings and provide advice about how to improve.

C.

Bring patients and coworkers into compliance with societal rules and norms.

D.

Demonstrate therapeutic communication.

Completion

Complete each statement.

6. The nurse plans to have a therapeutic communication with the client. To begin that therapeutic communication the nurse must first establish _________________ with the client.

7. Communication has three parts: the sender, the message, and the _____________.

8. When appropriate, the nurse can use _____________________ as part of an interaction when there is no talking. This can communicate support.

9. A theory of communication that emphasizes the three ways to communicate—hearing, seeing, and touching—is called _________________________

10. Expressive, receptive, and global are types of _______________.